Error 680 when connecting using a Phone as a Modem
Error 680 means there is no dial tone. This either means the connection is waiting for a dial tone which there isnt going to be one, or that its using the wrong modem.
Basic Troubleshooting - Always complete these steps prior to Advanced Troubleshooting
- Pull the battery out of the phone while it is disconnected from the computer and charger
- Restart the computer
- Verify the Phone is capable of browsing the internet on the phone
Note If the phone is unable to browse itself, contact your wireless provider. - Verify the connection and settings are correct by following the Connection Setup again to check the settings
- Test the connection again
Advanced Troubleshooting
Verify the Connection is using the right modem:
- On the computer go to
- Windows XP - Start > Control Panel > Network Connections
- Windows Vista - Start > Control Panel > Network and Sharing Center > Manage Network Connections
- Windows 7 - Start > Control Panel > Network and Sharing Center > Change Adapter Settings
- Right click the Dial-up Connection then select Options
- Verify under Connect using the only modem selected is the Phone (ie: Samsung Mobile USB Modem or LGE Mobile USB Modem)
- Test the connection if a change is made.
Note If the correct modem does not show up, verify the phone is connected and setup correctly.
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